How can we help you?

Our most popular questions have been compiled below for your convenience to make your experience with Lancôme as enjoyable as possible.

Contact us

Lancôme is dedicated to providing you with a superior level of customer service. We look forward to helping you.

  • Are You Ready
    To Live With Lightness?
  • New Blanc
    Expert Cushion
  • A sublimating & protective breath of fresh air.
    Already renowned for its lightness, long-lasting hydration
    and second-skin effect, Blanc Expert Cushion continues
    to improve the sensory feel of skincare with an airy
    texture and an antioxidant formula.
  • TRY NOW
  • win a trip to paris
New Blanc Expert Cushion

Living with Lightness
with Lily

  • How Do I Live With Lightness?
  • Discover how our Lancôme Ambassadress, Lily Collins,
    lives with lightness.
How Do I Live With Lightness?

Special Offer

Win a trip to PARIS

“Live with Lightness” Lucky Draw
Feb 15 – Apr 16, 2017
For every purchase of Blanc Expert Cushion Compact refill, you are eligible to join the “Live with Lightness” Lucky Draw to win a trip to Paris!
  • Grand Prize (1 awardee): Travel voucher to Paris for two (Worth HK$30,000)
  • 2nd Prize (2 awardees): Lancôme Advanced Génifique Products (Worth HK$3,260)
  • 3rd Prize (2 awardees): Lancôme Blanc Expert Cushion Compact Products (Worth HK$2,160)
  • 4th Prize (10 awardees): Lancôme Advanced Génifique Concentrate 20ml (Worth HK$580)
Trade Promotion Competition Licence No: 48396

Blanc Expert Beauty Offer

  • Member upon purchase over HK$800 (include any products from Blanc Expert/ UV Expert/ Cushion Compact) to receive a beauty gift (worth HK$234).
    • • UV Expert Youth Shield™ Aqua Gel 10ML
      • Mini L’Absolu Rouge 132

      Offer for Lancôme Privilege members only
  • discover more

A COMPLETE
PRODUCT RANGE

  • Two Types
    Of Coverage
  • One coverage for a glowing and natural makeup result.
    One for a velvety radiance and a long lasting finish.
    Blanc Expert Cushion Light and High Coverage: two
    powerful technologies for two customized solutions.
  • tips
    • Tips
    • Apply La Base Pro Hydra Glow before foundation for an instant refreshing dewy glow and all day moisture seal.
    • discover more
  • 小貼士
    • Tips
    • Apply La Base Pro Hydra Glow before foundation for an instant refreshing dewy glow and all day moisture seal.
    • discover more

the ultimate
light test

  • As Light As Air
  • Watch as we put our new formula to the test.
As Light As Air

Base Makeup Perfection

  • Natural Glow Finish
    • Natural Glow Finish
    • Set your foundation with Blanc Expert Cushion Compact for a radiant and refreshing effect.
    • 1.Brighten skintone - 2.Setting makeup
  •   Flawless, Even-toned Finish
    • Flawless, Even-toned Finish
    • Complement your liquid foundation application with cushion compact to achieve an even coverage and flawless finish.
    • 1.Even complexion - 2.Minimize Pores

Q&A

How to apply cushion compact?

  • A: Steps to apply cushion compact
  • 1. Apply gentle pressure to the cushion using the center of the puff
  • 2. Gently pat the puff onto skin without blending it
  • 3. Apply first to forehead, cheeks, sides of nose, and then chin
  • 4. Repeat on the blemishes and spots for better coverage
  • 5. Highlight the cheek bones for a more lifted and supple contour

How to choose the right shade?

  • A: Steps to Apply Cushion Compact
  • O-01 Fair Luminous, suitable for pale skin tone
  • BO-01 Soft Ivory, suitable for warm skin tone
  • PO-01 Natural Beige, suitable for cooler skin tone
  • PO-02 Warm Porcelain, suitable for cool skin tone
  • P-01 Rosy Beige, suitable for cool skin tone
  • P-02 Healthy Beige, suitable for cool skin tone

to complete
your routine

  • Blanc Expert Melanolyser[AI]™  Intense Whitening Spot Eraser
  • Blanc Expert
    Melanolyser[AI]™
    Intense Whitening Spot
    Eraser
  • Intense Whitening Spot Eraser
  • HK$760.00
  • discover more
  • Blanc Expert Cushion high Coverage
  • Blanc Expert Cushion
    Light Coverage
  • Ultimate Whitening
  • HK$290.00 - HK$465.00
  • discover more
  • Blanc Expert Cushion Light Coverage
  • Blanc Expert Cushion
    high Coverage
  • Ultimate Whitening
  • HK$290.00 - HK$465.00
  • discover more
Best friends are the people you can do anything with, to grow old together and share every precious moment. This summer, let’s be Parisian together with Lancôme and spend your holiday with your best friend in Paris!

For every purchase of Blanc Expert Cushion Compact refill, you are eligible to join the “Live with Lightness” Lucky Draw to win a trip to Paris!
  • Grand Prize (1 awardee): Travel voucher to Paris for two (Worth HK$30,000)
  • 2nd Prize (2 awardees): Lancôme Advanced Génifique Products (Worth HK$3,260)
  • 3rd Prize (2 awardees): Lancôme Blanc Expert Cushion Compact Products (Worth HK$2,160)
  • 4th Prize (10 awardees): Lancôme Advanced Génifique Concentrate 20ml (Worth HK$580)
Terms and Conditions:
  • Not eligible for Blanc Expert Cushion Compact Case. Purchase one Blanc Expert Cushion Compact refill for one entry to the “Live with Lightness” Lucky Draw (the “Lucky Draw”); purchase two Blanc Expert Cushion Compact refill or Blanc Expert Cushion Compact duo refill pack for two entries to the lucky draw”. Multiple entries allowed.
  • The campaign is applicable to Lancôme Counters and Boutiques in the Hong Kong and Macau region only.
  • Prizes cannot be exchanged for cash or other prizes. Each lucky draw ticket can only be used once. Any incomplete, counterfeit, photocopy or reprinted lucky draw ticket will not be accepted. Lucky draw ticket will be collected after gift redemption.
  • The prize can only be redeemed in Hong Kong. All promotional pictures are for reference only.
  • The deadline of lucky draw registration will be at 23:00 on 16th April, 2017 (system time of organizer shall prevail). The list of Winners will be announced in the Sing Tao Daily and The Standard on 12th May, 2017. Prize redemption SMS will be sent to the winners. The prize must be redeemed by 31st May, 2017. Any redemption overdue will not be accepted.
  • Winner will be notified individually within 1 week after the announcement. Winners are required to present the valid lucky draw ticket with HKID/ official identity proof for verification upon prize collection. Winners without valid identify proof might be disqualified.
  • Winner with age below 18 must be accompanied by his/her parent(s) or guardian(s) in order to collect the prize.
  • If the winner cannot redeem the prize in person, the authorized person is required to present the copy of the winner’s HKID/ official identity proof, authorization letter with the winner’s signature and the authorized person’s original HKID/ official identity proof.
  • If the identity proof provided by the winner is inconsistent with the registered information, Lancôme reserves the right to request further for valid identity proof. If the winner cannot provide valid identity proof, Lancôme has the right to cancel respective prize entitlement.
  • The input information provided by participants will not be changed. All input information recorded in the SMS message shall be final and conclusive. Wrong or incomplete information will be treated as invalid. Lancôme does not take any responsibility if the information provided by the participants is incorrect, not clear which caused the notification unable to reach the participants, nor will Lancôme make any further separate prize collection arrangements through other channels.
  • Participants are deemed to agree and abide by the content and terms and conditions of this lucky draw”. Lancôme reserves the right to disqualify participants’ entry if any of the terms and conditions is violated.
  • All staff and immediate family members of Lancôme and its designated advertising agency are ineligible for this lucky draw.
  • Travel prize does not include travel insurance. Lancôme shall not be liable for any consequences arising out of the collection or use of the prizes. Lancôme shall have no legal liability relating to derived cost of the prizes or related service arrangement.
  • Personal information provided by participants is only be used for this campaign. Lancôme will in accordance with the Personal Data (Privacy) Ordinance process the personal information collected.
  • If any enquiries, please call 3180 1648.
  • The Chinese version of the relevant terms and conditions shall prevail.
  • In case of any disputes, Lancôme reserves the final right of decision and interpretation.

Please enter your email address below and we will send you a notification when this item becomes available.

In my wishlist

The product was added to your wishlist

Go to wishlist