Your order will be despatched by DPD.
When your order and payment are validated, Lancôme sends an initial e-mail to confirm your order.
Then, once your order has been prepared and dispatched, you will also receive an order dispatch confirmation by e-mail. In this second e-mail, you will find a parcel number.
By clicking on the link to the UPS website in this e-mail, and entering the parcel number, you will be able to track your parcel. Should you have any problems, please contact the carrier or the Lancôme customer service teams.