• europe
  • asia-pacific
  • north america
  • latin america
  • middle east
  • international
    • Danmark
    • Deutschland
    • España
    • ΕΛΛΆΔΑ
    • France
    • Italia
    • Luxembourg
    • Nederland
    • Österreich
    • Polska
    • Portugal
    • Sverige
    • Schweiz /
    • Suisse
    • United Kingdom
    • Australia
    • 中国
    • 香港 /
    • Hong Kong
    • India
    • 日本
    • Malaysia
    • Singapore
    • 한국
    • 台灣
    • Thailand
    • Canada(EN) /
    • Canada(FR)

How can we help you?

Our most popular questions have been compiled below for your convenience to make your experience with Lancôme as enjoyable as possible.

  • FAQ >
  • WHY SHOP WITH LANCÔME >
  • FAQ >
  • WHY SHOP WITH LANCÔME >
  • RETURNS >

Contact us

Lancôme is dedicated to providing you with a superior level of customer service. We look forward to helping you.

  • Call us 1-800-543-4572
  • Send us an email >
    • 中 中文
  • Country/Region
  • Store Locator
  • Need Help?
  • Wishlist
  • My account
  • My Loyalty Points
  • E-mail sign up
  • Maison Lancome
Lancôme Lancôme Lancôme
Wishlist

Menu

  • 中 中文
  • Store locator
  • My Account
    • Sign in
    • Check Your Points
  • Skincare
    • By Product Category
      • The Serums & Essence
      • The Creams
      • Emulsion
      • The Exceptional Skincare
      • The Eye Care & Lip Care
      • The Cleansers & Toners
      • The Masks & Exfoliators
      • The UV Protection
      • Whitening
    • By Skin Need
      • Youthful glow
      • Hydration
      • Anti-Ageing
      • Wrinkle, Lack of firmness
      • Fine lines, pores, evenness
      • Exceptional Regeneration
      • Dark spots, dull skin
    • By Range
      • Génifique
      • Hydra Zen
      • Rénergie
      • Absolue
      • Visionnaire
      • Blanc Expert
      • Énergie de Vie
      • UV Expert
    • View all Skincare

    • More Skincare

      • Skin Beauty Consultation
      • Gift Finder
    • What's New
    • Best Sellers
    • Gift Ideas & Sets

    Advanced Génifique Sensitive Dual Concentrate

    Youth Activating And Sensitivity Soothing Dual Concentrate.

    DISCOVER

    UV Expert Youth Shield™

    Create your safe zone against UV and pollution

    DISCOVER

  • Makeup
    • Face
      • Foundation
      • Primer
      • Cushion Foundation
      • Concealer
      • Powder
      • Blushes & Highlighter
      • Accessories
      • View All Face Makeup
    • Eyes
      • Mascara
      • Eyeshadows
      • Eyeliners & Eye pencils
      • Eyebrows
      • Eye Makeup Remover
      • View All Eyes Makeup
    • Lips
      • Lipstick
      • Lip Tint
      • Liquid Lipstick
      • Lip Liners & Pencils
      • View All Lips Makeup
    • Nails
      • Nail colour
    • Collection
      • Make-up Gift Ideas
    • View all Makeup

    • More Makeup

      • Complexion Finder
      • Mascara Finder
      • Gift Finder
    • What's New
    • Best Sellers
    • Gift Ideas & Sets

    L’Absolu Rouge Drama Matte

    Extreme mattness with bold colours and comfortable texture

    DISCOVER

    Teint Idole Ultra Wear

    Longwear is now breathable SPF38/PA+++

    DISCOVER

  • Fragrance
    • Women's Perfumes
      • Fragrance Gift Ideas
      • La Vie est Belle
      • Trésor
      • Miracle
    • View all Fragrance

    • More Fragrance

      • Gift Finder
      • Gift Ideas
    • What's New
    • Best Sellers
    • Gift Ideas & Sets

    Miracle

    Turn everyday life
    into a miracle

    Find out more

    Your Gift Finder

    Find the perfect Gift

    Search Now

  • Absolue
    • Absolue Skincare Categories
      • Cleansers & Toner
      • Masks
      • Serums
      • Creams
      • Emulsion
      • Eyes, Lips, Body
      • UV Protections
    • Absolue Skincare Ranges
      • Absolue Precious Cells
      • Absolue Premium ßx
      • Absolue White Aura
      • Absolue L'Extrait
      • Absolue Precious Pure
    • Absolue Makeup Categories
      • Absolue Foundation
      • Absolue Loose Powder
    • View all Absolue

    • More Absolue

      • Beauty Moment
      • Skin Consultation
    • What's New
    • Best Sellers
    • Gift Ideas & Sets

    Absolue Precious Cells Day Cream

    Advanced Regenerating And Replenishing Cream

    Find out more

    Absolue L'Extrait

    The Power of Rose

    Find out more

  • NEW OFFER
  • Beauty Service
  • New Offer
  • Beauty Service
  • Beauty Moment
  • Maison Lancôme
  • Loyalty Club
  • Home
  • My account

Sign in

Sign in

Returning customers

Please login to check your loyalty points.

Sorry, this does not match our records. Check the spelling and try again.
Forgot your password?

Or login with an external provider:

FacebookLancomeHK login GooglePlusLancomeHK login

Consumer Service

Please contact us for any questions you may have

  • CALL US +852 3180 1648
  • Contact Us
Privacy Policy
Lancôme Customer Representative says:
Your search history
Due to a technical issue, we are currently unable to connect you with our virtual Lancome Customer Representative. Please try again in a few minutes. Thank you!

FAQ

HOW TO UPDATE MY PERSONAL INFORMATION? HOW CAN I OBTAIN ADVICE ABOUT LANCÔME PRODUCTS? HOW CAN I BE INFORMED ABOUT LANCÔME NEWS? See more
Explore all tags

Lancôme

Add more beauty to your inbox
SIGN UP NOW

  • Makeup

  • Face
  • Eyes
  • Lips

  • Skincare

  • Génifique
  • Anti-Ageing
  • Eye Care
  • Visionnaire
  • Absolue

  • Fragrance

  • La Vie est Belle
  • Trésor
  • Hypnôse
  • Miracle

  • Beauty Service

  • Maison Lancôme

  • Offers & Gifts

  • FIND A STORE

  • FAQ

Back To Top

Add more beauty to your inbox
SIGN UP NOW

Need Help?

Call +852 3180 1648

9:00am - 6:00pm(Mon-Friday)

Send us an e-mail 24/7

  • Site map
  • Terms & Conditions
  • Privacy Policy

© Lancôme 2016

  • FAQ
  • OFFERS & GIFTS
  • FIND A STORE
  • SITEMAP
  • TERMS & CONDITIONS
  • PRIVACY POLICY

© Lancôme 2016

Please enter your email address below and we will send you a notification when this item becomes available.

In my wishlist

The product was added to your wishlist

Go to wishlist