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Membership, membership points and privileges are non-transferable and may only be used
by
the member for purpose outlined in the programme.
Membership is valid for 12-month from membership start date or change date.
Only purchases made at Lancôme stores and official e-shop in Hong Kong and Macau are
valid
for the initial entry of My Lancôme Rewards where members could earn loyalty points.
Loyalty points are valid for 12-month from purchase date or until end of membership,
whichever sooner.
Shopping at Store & Online Reward: Customer must purchase at Hong Kong or Macau Lancôme
stores and official e-shop each once in 2022 to earn the reward. Each customer can only
enjoy the reward once in 2022.
Recycle Product Reward: applicable to Hong Kong stores only. All Lancôme products can be
collected for recycling, except trial size, makeup bags and sheet masks.
Redemption of gift is only available for the members who have purchase record in past 12
months.
Rewards points are personal to the individual member. Gift can only be redeemed by
Lancôme
member in person. Members are required to present identity proof and verify their
identities
via One-Time-Password upon redemption of loyalty points at stores.
All gifts are on first come, first served basis while stocks last. Each member can only
redeem 5 pieces of the same club gift each year.
Photo are for reference only. Lancôme reserves the right to modify the packaging of the
gift, or replace the reward item with another product of similar value in the event of
unavailability without prior notice to members.
All redemption gifts are non-exchangeable for cash and cannot be returned.
Lancôme reserves the right to modify the above terms and conditions without prior
notice. In
case of any dispute, Lancôme reserves the right for final decision.
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