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The programme, rewards, privileges and terms & conditions may be changed, withdrawn or
terminated at any time without prior notice to members at the sole discretion of the
company.
MEMBERSHIP
Membership points and privileges are non-transferable and may only be used by the member
for purpose outlined in the programme.
Membership is valid for 12-month from membership start date or change date.
ROSE - Qualified with any purchase of Lancôme products and services.
ROSE GOLD - Qualified with spending HK$1,800 in a single transaction or accumulative
spending of HK$1,800 in 12-month.
GOLD - Qualified with spending HK$6,500 in a single transaction or accumulative spending
of HK$6,500 in 12-month.
PLATINUM - Qualified with spending HK$24,000 in a single transaction or accumulative
spending of HK$24,000 in 12-month.
Membership will be transferred to Rose if no purchase is made in past 12 months.
ACCUMULATION OF POINTS
Every HK$1 spent equals to 1 Bonus Point for Rose and Rose Gold.
Every HK$1 spent equals to 1.5 Bonus Point for Gold.
Every HK$1 spent equals to 2 Bonus Point for Platinum.
Only purchases made at Lancôme Boutiques, Counters and Beauty Institute in Hong Kong and
Macau are valid for the initial entry of My Lancôme Rewards where members could
receive points.
For any online shopping, points will be added to your account within 14 working days.
Points are credited upon successful redemption of store service and online sampling.
Bonus points are valid for 12-month from purchase date or until end of membership,
whichever sooner.
REWARD REDEMPTIONS
Redemption of gift is only available for the members who have purchase record in past 12 months.
Rewards points are personal to the individual member. Gift can only be redeemed by Lancôme member in person.
Members are required to present identity proof and verify their identities via One-Time-Password upon redemption of loyalty points at stores.
All gifts are on first come, first served basis while stocks last.
Each member can only redeem 5 pieces of the same club gift in each year.
Lancôme reserves the right to modify the packaging of the gift, or replace the reward
item with another product of similar value in the event of unavailability without prior
notice to members.
All redemption gifts are non-exchangeable for cash and non-transferable
and may only be used by the member for purposes outlined in the programme.
Lancôme reserves the right to modify the above terms and conditions without prior
notice. In case of any dispute, the decision of Lancôme shall be final and conclusive.
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